GRAR Staff Roster
Executive & Administrative Staff
NAME | Position & Responsibilities | Contact Info |
---|---|---|
Julie Rietberg | Chief Executive Officer (CEO)
Aligns the company, internally and externally, with the organization’s business plan; management and oversight of the financial, MLS, and administrative operations; compiles and monitors industry trends and statistics; and coordinates the organization’s advocacy efforts. Staff Liaison to: GRAR & MLS Boards of Directors, Finance Committee, Government Affairs Committee, Legal Action Committee, Professional Standards Committee, Community Involvement Task Force (and Schoolhouse Program), and Chapter Advisory Groups (BICE and GRAR West). |
e-mail Julie (616) 940-8200 |
Pam VanLuven Peters | Sr. Vice President
Management and oversight of the day-to-day operations, customer service personnel, professionalism and industry standards, real estate forms, leadership academy, safety program, and the REALTORS® Property Crisis Fund (a charitable 501c3 organization). Staff Liaison to: Candidate Review & Development Committee, Crisis Fund Task Force, DEI Task Force, GRARLA, Grievance Committee, MLS Policy Task Force, Safety Task Force, West Michigan Regional Forms Committee, and the Young Professionals Network (YPN) Advisory Council. |
e-mail Pam (616) 940-8226 |
Kelley Lash | Director of Finance
Responsible for managing day-to-day activities related to financial operations, accounting, human resources, and shareholder records. Staff Liaison to: Finance Committee |
e-mail Kelley (616) 940-8212 |
Sue Jenkins | Executive Assistant & Professional Standards Specialist
Administrative support to the CEO, Sr. Vice President, and GRAR and MLS Boards of Directors. Also responsible for Professional Standards administration. Staff Liaison to: Professional Standards Committee |
e-mail Sue (616) 940-8214 |
Brittany Smith | Director of Multi-Media & Education
Responsible for GRAR print, web, and social media communications and promoting the REALTOR brand. Maintains a social media strategy; designs and develops multimedia presentations and publications. Creation/distribution of the weekly mailings. Oversees educational programming. Staff Liaison to: Education & Professionalism Task Force and the REBar Task Force. |
e-mail Brittany (616) 940-8236 |
Krissie Entsminger | Director of Events & Community Outreach
Manages the REALTOR® Store, coordinates room rentals, organizes and promotes GRAR events, highlights volunteerism and community involvement, provides SentriLock and Forewarn services. Note: Brokerages in need of additional SentriLock lockboxes are encouraged to call to place an order since time is needed to program boxes before pick-up. |
e-mail Krissie (616) 940-8223 |
Anna Palma | Financial Services Specialist
Responsible for daily financial receipts, MLS accounts receivable (including monthly charges and invoices), annual and prorated membership dues. |
e-mail Anna (616) 940-8209 |
Jen Sochanek | MLS Processing Specialist
Customer Service and MLS administration – oversight of new GRAR listings |
e-mail Jen (616) 940-8208 |
Dana Tosh | Membership Administrator Responsible for maintenance of membership database, including, but not limited to, new member applications and orientation, new brokerages, firm transfers, membership terminations, postal and email address changes, requests for good-standing letters, etc. |
e-mail Dana (616) 940-8218 |
Emmi Connick | MLS & Customer Service Specialist
Customer service, phone reception, and MLS administration – oversight of pending/closed sales and changes to GRAR listings. |
e-mail Emmi (616) 940-8200 |
Information Services Staff
NAME | Position & Responsibilities | Contact Info |
---|---|---|
Rick Baumann |
Director of Information Services
Provides strategic and tactical oversight of the organization’s and membership’s technology needs; oversight of internal technical operations; member support and training; Tech Doctor (virus protection, identification, clean-up). |
e-mail Rick (616) 940-8204 |
Kristy Lubbers | Technical Services Specialist
Helpdesk support for MLS (policies, Flex, ShowingTime, RPR, DotLoop, Zipforms); member hardware and software; oversight of MLS administration; MLS training. |
e-mail Kristy (616) 940-8203 |
Larry Amond | Director of Application Development
Systems support, programming applications for systems and website functionality. |
e-mail Larry (616) 940-8283 |
Brian Miller
|
Applications Programmer
Database programmer for member records, internal MLS administrative programs, financials, and other internal/external needs. |
e-mail Brian (616) 940-8204 |